Dear Support!

I need your help with Azer-CMS v3.1.4 (latest version)
My website is running at: https://discord.stormhoof.com/ (its a beta domain).

The realm is ONLINE, players are currently playing, and when I try to purchase a FREE item from the website store, I've got the following error:

"Your recent purchase via the Item Store could not be processed, because the selected realm is offline.
Your purchase will be flagged and reviewed by an administrator.

Error ID: FRO1-1"

ServerCore: TrinityCore 3.3.5a
OS: Linux
Dedicated Server: YES

Heres my worldserver conf:
# CONSOLE AND REMOTE ACCESS
#
# Console.Enable
# Description: Enable console.
# Default: 1 - (Enabled)
# 0 - (Disabled)

Console.Enable = 1

#
# Ra.Enable
# Description: Enable remote console (telnet).
# Default: 0 - (Disabled)
# 1 - (Enabled)

Ra.Enable = 1

#
# Ra.IP
# Description: Bind remote access to IP/hostname.
# Default: "0.0.0.0" - (Bind to all IPs on the system)

Ra.IP = "0.0.0.0"

#
# Ra.Port
# Description: TCP port to reach the remote console.
# Default: 3443

Ra.Port = 3443

#
# Ra.MinLevel
# Description: Required security level to use the remote console.
# Default: 3

Ra.MinLevel = 3

#
# SOAP.Enable
# Description: Enable soap service.
# Default: 0 - (Disabled)
# 1 - (Enabled)

SOAP.Enabled = 1

#
# SOAP.IP
# Description: Bind SOAP service to IP/hostname.
# Default: "127.0.0.1" - (Bind to localhost)

SOAP.IP = "127.0.0.1"

#
# SOAP.Port
# Description: TCP port to reach the SOAP service.
# Default: 7878

SOAP.Port = 7878

The following ports are forwarded and opened at the server:
- 3443, 7878


Realm's Website DB info:
id rname type oid char_db port soap_port
------ ------ -------------------------- ------ ---------- ------ -----------
1 Oasis 3.3.5a, PVPE, Progressive, 1 characters 8085 7878

Realm's DB info:
id name address localAddress localSubnetMask port icon flag timezone allowedSecurityLevel population gamebuild
------ ------ ------------------- ------------ --------------- ------ ------ ------ -------- -------------------- ---------- -----------
1 Oasis logon.stormhoof.com 127.0.0.1 255.255.255.0 8085 1 0 1 0 0 12340



Whats the problem, any ideas?

Try changing SOAP.IP to 0.0.0.0 and restart your WorldServer. RA isn't needed, as we do not use RA any more.

Thank you so much!! With 0.0.0.0 working perfectly (RA disabled aswell)

You're welcome.

Sorry for bumb, but my issue is comes up again.
I used every settings above, but the store still says realm is offline.

(Can login to the game, and the website shows the online status +online players).

Maybe the server blocks any ports, or?

I have the same problem too.
Settings okay, the site shows the online realm, the server and telnet client enabled and even then I get offline realm message when I try to make some purchase.